SHIPPING POLICY:

1. Free Shipping: We are pleased to offer free shipping on all orders above 199 INR (including discounted items) within India.
2. Fast Shipping: Your order will be dispatched within 24 hours of placement. You will receive a tracking number via email, WhatsApp, and in your customer panel, so you can monitor the progress of your delivery.
3. International Shipping: We offer international shipping; however, please note that customers are responsible for international shipping charges and any customs costs that may apply.
4. Delayed Orders: In the rare event of a delay in your order, we will promptly inform you about the status and expected delivery date.
5. Terms and Conditions: For more details on our shipping terms and conditions, please visit our Terms and Conditions page.

 

RETURN AND EXCHANGE POLICY:

1. Authorization Required: Before returning an item, customers must request authorization from Vidhya Kangan Store. Please email us at support@vidhyakangan.in or call us at +919829507489 to initiate the return or exchange process.
2. Product Tags and Original Packaging: Returned items must have their original product tags intact and be in their original packaging materials to be eligible for a return or exchange.
3. Time Frame: Customers have 48 hours from the date of receiving the package to initiate a return or exchange.
4. Processing Time: Once your return is authorized, please allow 48 working hours for us to process your request. We will email you with instructions on how to complete the return.
5. Free Returns and Exchanges: We offer free return pickup and one free exchange for our customers. The courier company will pick up the package from the address where it was delivered.
6. Additional Exchanges: In the case of more than one exchange, customers will be responsible for covering the logistics charges.
7. Contact Us: For any questions or concerns regarding returns or exchanges, please feel free to contact us via email at support@vidhyakangan.in or call us at +91 9829507489.

We hope you have a satisfying shopping experience at Vidhya Kangan Store, and we're committed to providing top-quality service. If you require any further information or clarification, please don't hesitate to get in touch.